Sol y can

My beta had a great time and I am very happy with the service. Thank you.

This is the third time I have boarded my dog here. I am someone who usually gives second chances, and in my case, my dog is not easy. But picking him up this last time was the straw that broke the camel's back. The first time I brought him, he stayed for almost 3 weeks and I picked him up extremely thin, with conjunctivitis and wounds on his snout from fighting with other dogs through the fences during their release times. I thought, 'Well, my dog is difficult, he didn't eat because he's not at home, he is aggressive towards other dogs so the wounds make sense, and the conjunctivitis is from the environment.' Fine, I made excuses for it myself. The second time was for four days, so there was hardly time for anything to happen except for the conjunctivitis again. But this last time really upset me because of the effort I put in to make sure my dog is better off. I always bring his own kibble and some cans of wet food, which I specifically ask to be mixed with the kibble to prevent what happened the first time. So I travel there with the dog, his bed, the bag of kibble, and the canned food. I reiterated that they please mix the wet and dry food, and what was my surprise upon picking him up? The bag was untouched, the cans untouched. Not a single one had been used, and once again, he had conjunctivitis. I am not even going to judge whether the dogs are treated better or worse; I know what kind of dog I have, I know he is delicate, and I know staying at a kennel is traumatic for him. But going there with my good intentions and concerns only for you to completely ignore them is what really frustrates me. The first time I left him, you should have called me to say he wasn't eating anything at all, and this last time you should have shown a little consideration regarding the food request. The lack of communication on your part and the carelessness regarding certain matters is, in my opinion, what reflects most poorly on you.

Not very satisfied. I asked a guy there how many times a day they took my dog out and he told me 1, a while later I asked another coworker and he told me 2... I left him there for 12 days and if I want a video of my dog to see how he is doing, they charge me 2 euros... Anyway

My family left my dog here for a few weeks, and she was returned to me with bald spots, emaciated, and terrified of sounds, objects, and people. She didn't seem like herself. Do not bring your family members here.

Good place to leave your dog for a few days. Good care and attention.

Several years ago I left my dog for 8 days because of a trip and it was terrible how he was returned to me: extremely thin, scared, missing a lot of fur; it took me a long time to get him to recover from that

Flint has always had a wonderful time at Solycan. I've known them for years (since Flint was very little), and to me, they are completely trustworthy, which is the most important thing when you leave your dog in someone's care. They have always treated him with so much love, and I have total peace of mind knowing he is with them. You can tell they know dogs well, that they love what they do, and that they genuinely care about their well-being. Without a doubt, a completely recommended place, and one where I will definitely continue trusting them with Flint.

DO NOT BRING YOUR DOG HERE!! I left my 5-year-old boxer, he weighed 30 kilos and was a very happy, playful dog. When we got home, we saw he had ticks, cuts on his hind legs, a bloody tail, and he was skin and BONES, weighing 4 kilos less. He returned lethargic, with two ticks on his neck. We asked them for photos of the dog since we hadn't heard from them during the week he was there; after 2 days we asked for pictures and all they answered was "he is eating well, greetings"... heartless scoundrels who know what they are doing and that's why they don't send a single measly picture.

The staff's treatment was very good. But I got the impression that they interacted very little with the dogs... that except to clean the kennel, they didn't take them out.

Sadly, I regret having left my little dog there. It's the first time I've been forced to take him to a place like this... there must certainly be better ones. The man who handles calls and in-person inquiries is a bit rude... it feels like he's doing us a "free" favor... I don't think he has much of a friendly bone in his body. The man inside who attends to you once you drop off the dogs seems nice... Today I went to pick him up after leaving him for 6 days... and I don't even want to imagine what he must have gone through... he came out covered in poop, and his bed (which I brought completely spotless and clean) had to be thrown away because of all the filth on it... The man who hands over the dogs told us, "he comes out a bit grubby because it looks like he vomited or pooped, I don't know," and got a bit dirty... "A bit," he says; we had to throw the bed away and give him a full bath as soon as we got home. Never in my life had I seen my dog like that... sleeping on top of poop and with such a filthy bed... He even came out looking thinner, I'd say, dying of thirst, and a bit scared (though he is naturally a bit skittish anyway). Anyway, I expected something better; I hadn't read that many bad reviews... I was down to the wire and had to make a decision... but it won't happen again. I hope others are careful... my experience was certainly not good... I wouldn't leave him there again for anything. The man on the phone says they take them out twice a day... I would bet they didn't take my dog out even once, because if it were me taking the dog out once or twice a day like they claim and I saw the bed like that, at least I would remove it for hygiene reasons... anyway, like I said. Be very careful with these places.

Terrible!! It's the first time I've left him there, and when I went to pick up my dog after 6 nights, I found him covered in ticks and his kennel full of feces and urine because it hadn't been cleaned. I will certainly never leave any animal there again; what a shame to get your dog back in that condition!!

Exceptional experience, excellent service, we will bring our pinscher back again. Thank you

Our experience is very good year after year. I see other reviews that seem a bit biased. Dogs bark when they are together: they are dogs.