Narub | Residencia para Mascotas en Madrid

Ma Ángeles VegaVerified Google review Posted on 19 August 2026

1.0 of 5

DO NOT LEAVE YOUR PETS IT IS HORRIBLE. They don't work anymore, the place is abandoned. Please do not give him any money; he asks for money in advance from everyone who goes and then doesn't return it. It's such a shame that all these people writing don't read the reviews.

Lusifer 3971Verified Google review Posted on 15 August 2026

1.0 of 5

I am modifying my review: we had been taking our dog to rehabilitation every Tuesday for more than a year and a half. Ever since the children inherited the facility, everything went downhill. The poor city council dogs kept there have a terrible time; it is a disgrace that they charge just to feed them, they clean their poop every two or three days, and they never take them out, even though they have space for the dogs to at least stretch their legs outside the kennels. I am not reporting them because I don't have any proof of this, but it really is shameful that in a facility like this they treat the poor dogs this way, especially when they earn a living thanks to them. On top of that, I used to buy 5-session packages; they closed the rehabilitation service two months ago, they refuse to refund the money for the unused sessions, and they no longer answer messages or phone calls. I wouldn't take any pet to that place.

Adrián MartínezVerified Google review Posted on 14 August 2026

1.0 of 5

The dog trainer Ruben Arias dedicates himself to making fun of people's physical appearance on social media; if I were you, I wouldn't support this business :)

DalielVerified Google review Posted on 14 August 2026

1.0 of 5

Eva PastorVerified Google review Posted on 7 August 2026

1.0 of 5

Horrible. We left our dog there because a few years ago we used to leave our female dog and were happy with the service. But the owners must have changed and the experience was very bad. The place is extremely neglected, and when we picked him up—and he was only there for 2 days—his behavior showed total fear. He was peeing everywhere; if we left him alone for 10 minutes, when we came back he would cry and act as if we were going to hit him... I don't know, honestly, we will never leave our dog there again. Not to mention that a few days later, I received a message at 3 in the morning from the owner asking me for money, supposedly to "treat a dog injured in the fires." Needless to say, I don't know this man at all. Everything was very strange, honestly...