Centro Canino Gufy | Residencia para mascotas en Madrid

Alejandra Macedo UscamaytaVerified Google review Posted on 23 October 2026

2.0 of 5

We boarded our dog for 4 nights and the experience was very disappointing. We had to insist just to find out how he was doing, and it wasn't until the third day that they sent us a single video where you could barely see him. When we complained about the lack of attention, they replied that we were the ones who had to ask for updates because they had other dogs. At other boarding places we've used, they sent daily videos without us even having to ask. To make matters worse, after we transferred the payment, they didn't even bother to say thank you. We had very good references, but we will not be taking him back. What a shame.

Matias FernandezVerified Google review Posted on 15 October 2026

5.0 of 5

Virginia V.AVerified Google review Posted on 1 October 2026

5.0 of 5

We've been taking our dog Balú to this facility for about a year now, both for boarding and daycare, and we couldn't be happier. The facilities are fantastic and, above all, the affection and great care the dogs receive is very noticeable. Every time we arrive, Balú goes crazy with excitement to go in! For us, that is the best sign that he is happy and well cared for. Furthermore, the entire team is lovely and always treats him with so much affection. Handling our Balú, who is a complete whirlwind, requires a good dose of patience 😂 Without a doubt, we recommend them 100% and hope to continue bringing him for many years to come. Thank you for taking such good care of him! ❤️

David ZVerified Google review Posted on 22 September 2026

4.0 of 5

Everything was perfect. We left our dog for a week and they are very nice and professional.

JulianVerified Google review Posted on 12 September 2026

1.0 of 5

I took my dog there a couple of months ago. Unfortunately, they leave all the dogs together without understanding that each one has its own personality. We picked her up with several bites. After a significant veterinary expense, luckily she has recovered well. We will not be back.